Returns & Exchanges

At Antique Lamp Supply, we want you to be completely satisfied with your restoration parts and lighting accessories. If a component doesn't fit your project, you may return most items in their original condition within 30 days of purchase.

Return Process

  • 1.
    Initiate Your Return

    Contact our customer service team via email or phone to request a Return Merchandise Authorization (RMA) number and confirm eligibility.

  • 2.
    Secure Your Items

    Carefully pack the items in their original packaging, ensuring delicate glass shades or brass components are well-protected to prevent transit damage.

  • 3.
    Label and Ship

    Clearly write your RMA number on the outside of the box and ship the package back to our warehouse using a trackable carrier of your choice.

  • 4.
    Inspection and Refund

    Once our specialists inspect the returned parts, we will issue a refund to your original payment method, typically within 5 to 7 business days.