Returns & Exchanges
At Antique Lamp Supply, we want you to be completely satisfied with your restoration parts and lighting accessories. If a component doesn't fit your project, you may return most items in their original condition within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email or phone to request a Return Merchandise Authorization (RMA) number and confirm eligibility.
- 2.Secure Your Items
Carefully pack the items in their original packaging, ensuring delicate glass shades or brass components are well-protected to prevent transit damage.
- 3.Label and Ship
Clearly write your RMA number on the outside of the box and ship the package back to our warehouse using a trackable carrier of your choice.
- 4.Inspection and Refund
Once our specialists inspect the returned parts, we will issue a refund to your original payment method, typically within 5 to 7 business days.
