Frequently Asked Questions
Expert advice and support for your lighting restoration projects.
How do I know which lamp part size I need?
Most antique lamps use standard threading sizes, typically 1/8 IP or 1/4 IP. We recommend using a caliper to measure your existing parts or consulting our online sizing guide to ensure a perfect fit for your restoration.
Do you offer international shipping for fragile glass shades?
Yes, we ship worldwide. We use specialized double-walled packaging and cushioning materials to ensure that delicate glass shades and chimneys arrive safely at your doorstep, regardless of the distance.
What is your return policy for electrical components?
We accept returns on most items within 30 days of purchase. However, electrical components such as sockets and wiring must be in their original, uninstalled condition to qualify for a refund due to safety regulations.
Are your brass parts solid brass or plated?
We specify the material on every product page. We carry a wide selection of both solid brass components for high-end restorations and brass-plated steel options for those seeking a more budget-friendly repair.
Can I get a discount on bulk orders for a large project?
Absolutely. We offer tiered volume pricing for contractors, interior designers, and lighting professionals. Please contact our support team with your parts list to receive a custom wholesale quote.
How long will it take to receive my order?
Orders for in-stock items are typically processed within 1-2 business days. Standard domestic shipping usually takes between 3 to 7 business days, depending on your location.